Frenquently
Asked Questions about
WebSpy
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- What does
Spylab WebSpy do ?
- Which
operating system and browsers does Spylab WebSpy support
?
- How much
disk space will it take in monitoring ?
- How do I
order Spylab WebSpy?
- How do I
uninstall Spylab WebSpy ?
- Is that
allowed if I install this program on more than one
computer ?
- Is it
legal for using surveillance software ?
- When I
click Start Monitoring, no record shows in the list even
I visit some ?
- It only
records web activity of my computer, why ?
- Can I
use WebSpy On a PPP connection ?
If
you have any questions that not answered in this FAQ,
please feel free to contact us at
- What
does Spylab WebSpy do ?
Spylab WebSpy is a award-winning centralize network web
activity surveillance software which allows you to
record, archive and review all web activity on an office
or home network in total stealth. unlike other spy
software, it doesn't need to be installed on each
computer you want to monitor, it can be installed on one
computer, but capturing all the web activity data
traveling between computers on the network. you can sit
at your own computer and see which website others are
visiting in real time.
- Which
operating system does Spylab WebSpy support ?
Spylab WebSpy can run on
Windows 2000, Windows XP, Windows 2003
and can monitor computers that running
Windows 98, Windows ME, Windows 2000,Windows XP, Windows
2003
Back
to FAQ top
- How
much disk space will it take in monitoring ?
It
will take 1M of disk space for recording 6000 records.
-
How
do I order Spylab WebSpy?
Thank you very much for your
interest in purchasing our software, your support help
us to continue enhancing our software, and provide you
even more neat software features in the future. We use
Plimus, which is a highly-respected registration company
to process your order. Their system is both fast and
secure. We accept US Dollar, Euro, Pound Sterling,
Australian Dollar, Canadian Dollar and payment by Credit
Cards (Visa, Mastercard, American Express, Discover,
Eurocard, MasterMoney ), Wire Transfer, Fax Order and
Check/Money Order.
|
1
License |
$49.95 each |
 |
|
2 - 5
Licenses |
$44.95 each |
|
6 - 20
Licenses |
$39.95 each |
|
21 - 50
Licenses |
$29.95 each |
|
50+
Licenses |
$19.95 each |
|
|
Note: with one license, you can only install it on one
computer. Purchase includes lifetime upgrades and
technical support .
If you have questions about site licenses or would like
pricing on higher quantities, please send e-mail to us
at
sales@Spylab.org
30-day
unconditional risk-free money-back guarantee
You can also
order by phone
If you would
like to make payment for an order by telephone, simply
click the above Buy Now button, fill out the Order Form
as you normally would and select "Phone" on the "Payment
Method" section, this will provide you with the phone
number you need to use to call in your payment
information.
As soon as we
receive your order, we will confirm by return e-mail.
You will receive a second e-mail with payment
verification and a Registration Code (license code).
Enter the Registration Code into the program to complete
the Registration process. If you do not receive a
Registration Code, please contact us -
 as
soon as possible.
Back to FAQ top
- How do
I uninstall Spylab WebSpy ?
For security
reason, there is no a Spylab WebSpy Uninstall icon on
Add/Remove Programs list. to uninstall Spylab WebSpy,
click the About button on the main screen, on the
About page, click Uninstall Soylab WebSpy button.
Back
to FAQ top
-
Is that allowed if I install this program on more than
one computer ?
If
you purchased one license, you can only install it on
one computer, if you purchased 2 licenses, you can install 2 copy of WebSpy on 2 computer.
Back
to FAQ top
- Is it
legal for using surveillance software ?
Yes,
according to the Spy Act passed in October 5th 2004 by
US houses, installation of advertising or data gathering
spyware without authorization or the computer
owner's consent is prohibited, but it is still legal to
install any program you want to your own computer. main
part of the Spy Act is about adware and spyware related
software and website which use to gather user
information for advertisment. so, it's 100% legal for
you to insall spy software onto your computer.
Back
to FAQ top
- When I
click Start Monitoring, no record shows in the list even
I visit some ?
Your computer may have more than one network card
installed, WebSpy binds to the first network card
automatically, it may not the one in use, you can change
it by going to page
Options->General
Back
to FAQ top
- It only
records web activity of my computer, why ?
Firstly, let's explain the different between hub and
switch.
There are two kinds of networking devices to link
computers in a office or home. one is hub, another
is switch. They look a lot alike: There is a row of
RJ-45 jacks, which called "ports.", each port can link
to a computer. both hub and switch can transfer data
from one computer to another, but in different way,
a hub works
by duplicating the data
packets received via one port and making it available to
all ports, therefore allowing data sharing between all
devices connected to the hub. Unlike a hub which simply
replicates what it receives on one port onto all the
other ports, a switching hub keeps a record of the MAC
addresses of the devices attached to it. When the switch
receives a data packet, it forwards the packet directly
to the recipient device by looking up the MAC address.
So, in a hub network, you
can install WebSpy on anyone computer on the network, it
can monitor web activity of the whole network.
But in a switch network, installing WebSpy on one of the
computer may not work, because other computer's data
packets doesn't pass through this computer. You must
install WebSpy on the gateway computer, because all the
outgoing internet traffic must passes through this
computer. In a switch network that don't use a computer
as the gateway, there is another solution. currently,
most of the switches support "roving analysis port" or
"port mirroring", which is a
method of monitoring network traffic that forwards a
copy of each incoming and outgoing packet to that
special port where the packet can be studied. in
this case, what you need to do is to configure a "roving
analysis port", connect your computer to this port, and
install WebSpy on this computer. how to configure the
"roving analysis port" please refer to the document of
the switch manufactory.
Back
to FAQ top
- Can I
use WebSpy On a PPP connection ?
No, it
doesn't work with a PPP connection.
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